Leaning by doing is one of the most natural and powerful forms of learning. It is interactive. Thus, companies go above and beyond to increase their level of interactivity and answer the customers' expectations in an online environment.
In this fast-pacing modern era, convenience is king and is highly significant to customers that even manuals should and must become flexible and efficient.
Manuals! Catalogs! magazines! All made of paper. What a waste of resources and an endangerment…
Customer experience is what makes or breaks a business., Thus, it is essential to become customer-centric and bring your team Onboard on this journey.